Protecting one billion people from cyber threats?
Whalebone is a global company working on user-centric cybersecurity products for telcos, ISPs, enterprises, public institutions, and governments that provide millions of everyday internet users unyielding protection from malware, phishing schemes, ransomware, and other malicious digital attacks without the need for them to download anything. Whalebone is headquartered in Brno, Czech Republic.
With more than 400 customers worldwide - including A1, O2 Telefonica, Tele2, Panasonic, and others - and a presence across Europe, LATAM, and APAC, Whalebone continues to grow rapidly. Recognized by Deloitte as one of the fastest-growing companies in Central Europe, our team of 120+ experts works toward a bold goal: to safeguard one billion people from cyber threats.
About the role:
As Commercial Operations Director, you’ll be a strategic partner to our CCO, driving performance, alignment and accountability across all customer-facing teams. You’ll build and run the commercial performance framework: clear KPIs, reliable reporting and data-driven execution.
You won’t own revenue or manage a sales team. Instead, you’ll act as a neutral integrator who helps teams hit their targets through structure, transparency and operational excellence. This is a senior individual-contributor role with no direct reports.
What will you do:
- Own the commercial KPI framework and performance tracking across customer-facing teams in our seven global markets
- Partner with regional leaders to set targets, track performance and keep the regions aligned
- Run reporting and pipeline reviews, and turn data into clear, actionable insights
- Align Sales, Marketing, Product, Finance and Delivery around shared goals and execution
- Monitor delivery, revenue realization and customer outcomes after deals close
- Improve commercial processes, CRM discipline and scalability
- Lead cross-functional projects that remove friction and improve how we operate
- Support the CCO with strategy, planning and executive reporting
What we are looking for:
- 4+ years in commercial or revenue operations, strategy, or a similar role
- Solid command of key commercial metrics: pipeline, conversion, ARR/MRR and churn
- A track record of improving performance through data and reporting
- Experience working closely with Sales in a fast-growing tech or SaaS company
- Strong analytical and problem-solving skills
- Hands-on experience with CRM (e.g. HubSpot, Salesforce) and BI tools
- Confidence leading discussions with senior stakeholders
- Excellent communication and presentation skills
- A structured, execution-focused approach and comfort in a fast-changing environment
Why to work with us?
- We’re an office-based company with a home office option
- Meaningful job helping the company scale and shape a brand-new role
- 20+5 vacation days, a rewarding financial package, performance bonuses, and the option to choose ESOP as a benefit
- Office-based company culture with home office options, up to 4 sick days annually based on your selected working setup, and up to two weeks of Work From Anywhere each year
- You will be supported to learn, grow, and gain new experiences with us
- Regular events & teambuildings – grill, enjoy pub quizzes, or have breakfast with us
- Your opinion will matter to us – discuss your ideas and feedback directly with the CEO or CTO if you feel they should hear them
- Mobile phone tariff available for friends and family members
- Access to the ALZA special benefits program
- Multisport Card available through the company program
- 15% discount on all coffee products on the Coffeespot e-shop
- Access to wellbeing support through Hedepy
Role Details:
- Work setup: On-site
- Location: Jezuitská 14/13, Brno, Czech Republic
- Job type: Full-time
